Privacy Policy
At Maison Natalie Noor, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our website, products and services. By using our website, you agree to the practices described below.
1. Information We Collect
We collect personal information to provide and improve our services. This may include:
Personal Data: Name, email, phone number, billing/shipping address and payment details.
Usage Data: Information about your interactions with our website, such as IP address, browser type, and cookies.
Communication Data: Correspondence via emails, contact forms or social media platforms.
2. How We Use Your Information
We use your personal data for the following purposes:
Order Processing: To fulfil purchases, send confirmations and deliver products.
Customer Support: To address inquiries, manage returns and provide personalized assistance.
Marketing and Promotions: With your consent, to send you newsletters, updates and exclusive offers.
Website Optimization: To analyse website traffic and improve user experience through analytics tools.
3. Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share data with trusted third parties to provide seamless services, including:
Payment Processors: To facilitate transactions securely.
Shipping Partners: To ensure the timely delivery of products.
Marketing Platforms: For email campaigns, provided you’ve opted in.
Legal Obligations: If required by law or to protect our rights and prevent fraud.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site and provide personalized content. You can control or disable cookies via your browser settings, though this may affect some functionalities.
5. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is entirely foolproof and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
Access and Correction: Request access to or correction of your personal data.
Data Deletion: Request the deletion of your data, subject to legal obligations.
Withdraw Consent: Opt out of marketing communications at any time.
Data Portability: Request a copy of your personal data in a portable format.
To exercise your rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before sharing your data.
8. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or comply with legal requirements.
9. International Users
If you are accessing our website from outside our operating country, please note that your data may be transferred and processed in accordance with applicable local laws.
10. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page and we encourage you to review it regularly.
11. Contact Us
If you have questions or concerns about your privacy or wish to exercise your rights, please contact us at:
Maison Natalie Noor
Email: contact@maisonnatalienoor.com
Phone: +62 823-4077-9101
Address: Jalan Raya Lungsiakan, Kedewatan, Ubud, Gianyar 80571, Bali, Indonesia
Your privacy matters to us and we are committed to ensuring that your personal data is handled with care and respect. Thank you for trusting Maison Natalie Noor.